5824 - Library Associate (Multiple Locations)

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6720579 Salary Grade: 5 \ \ Pay Range\ Hiring Range: \$19.14 - \$22.49 Per Hour\ Full Range: \$19.14 - \$25.84 Per Hour \ \ Salary offers are based on the candidate\'s equivalent experience and internal equity with other employees within the same job classification. \ \ There are full-time and part-time, Library Associate non-exempt positions with the Pima County Public Library at multiple locations. Our team members are largely cross-trained and ready to work in any part of the Library when needed. When you work for the library, your work location assignment is based on the needs of the department. We hire our staff for the entire library system. Working evening and weekend shifts, as assigned, are required. Hours are assigned to best meet the needs of our community.\ \ To be successful in this role, the Library Associate must: Have a passion for serving underserved and multi-cultural communities in Pima County of all ages, backgrounds, and socioeconomic status. Have a willingness to be adaptable and responsive in a rapidly changing work environment (e.g., backup story time, job help, scheduling flexibility) and be able to work with frequent interruptions. Be empathetic and compassionate to help create a positive, high-functioning workplace. Have an interest in planning and presenting programs to children, teens, and adults. Maintain emotional control under stress. Have an understanding that their abilities can be developed. Recognize that they are part of a team that works together. Be technologically adept (especially Microsoft Office, digital downloads, apps, tablets, copiers, and PC troubleshooting skills) and embrace technological tools in service to our mission and priorities. Use English effectively to communicate in person, over the telephone, and in writing. The library is open and welcoming to all members of our community. We strive to offer outstanding library services. In providing customer service, you may encounter situations that require de-escalation or assistance from a supervisor or person in charge. How you handle these interactions is a critical component in helping lead to a successful resolution. Your ability to exercise quick and mature judgment in dealing with potentially disruptive, physically disruptive, physically dangerous, or possibly abusive customers and emergencies is crucial.\ \ About the Department: The Pima County Public Library system has 27 libraries throughout Pima County, serving 980,000 residents. We reflect and serve a diverse community. We invite you to bring your unique experience to Pima County Public Library.\ Our Vision: Our Vision is an educated, connected community of readers, learners, doers, and dreamers.\ Our Mission: We transform lives by educating, inspiring, and connecting people.\ \ Our Values: Education: We learn and teach every day. Excellence: We exceed expectations. Freedom: We defend the right to read and to know. We are free and open to all. Diversity: We serve everyone. We find strength in celebrating our differences. Innovation: We dream big. Anything is possible. Community: We work with our community to improve lives. Passion: We love what we do. Minimum Qualifications A bachelors degree from an accredited college or university. (Additional relevant work experience and/or education from an accredited college, university, or technical trade school may be substituted.)\ *\ * Qualifying education and experience must be clearly documented in the \"Education\" and Work Experience\" sections of the application. Do not substitute a resume for your application or write \"see resume\" on your application.\ \ Pre erred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): \ \ Experience working with children. Experience working with teens. Supervisory and/or lead experience. Strong cultural sensitivity and competency abilities. Interpersonal skills (empathy, diplomacy, collaboration). Working experience in customer service. Problem-solving (critical thinking, creativity). Excellent conflict resolution skills. Communication (verbal, written, nonverbal, and active listening). Experience working in a public library. Experience teaching and training others. Experience planning and presenting youth programs. Bilingual (English/Spanish speak, read, and/or write). Experience communicating effectively in a language(s) other than English or Spanish. Experience with/kn