Medical Services Clerk

Job Description: Job Title: Medical Services Clerk Location: Springfield, MODepartment: Psychiatry ClinicsEmployment Type: Full-time Shift: Monday - Friday 8:00 A.M. - 5:00 P.M. Job Summary: Provides administrative support to the medical providers and nursing teams working within the psychiatry department. The Medical Services Clerk position offers… All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Paid Time Off - 29 days per year including vacation & holiday pay Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities: Works with nursing teams, clients, and ROI department to request medical records from outside agencies Submits referrals on behalf of the medical provider for services outside of the psychiatry department. Runs daily reports to improve communication between scheduling and clinical staff. Maintains the schedule for virtual care rooms for psychiatry offices. Assists department in clerical duties to include, but not limited to, faxing, client letters, transfers and discharges, caseload reviews. Distributes mail to clinical team. Schedules virtual meetings as needed for audio/visual psychiatry appointments and meetings. Other duties as assigned by supervisor. Abide by HIPAA guidelines at all times when dealing with clients and co-workers. Is sensitive and responsible to management needs, such as data collection, program evaluation, maintenance of schedules, and changes to the electronic health record. Participates in all required meetings. Experience and/or Education Qualifications: Must possess at least a high school diploma or GED. Experience in office setting is preferred. We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors. Burrell is a Smoke and Tobacco Free Workplace.