Staff Assistant, Cargo Services

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the International & Cargo Team within the Customer Experience Division. ​Responsible for handling multiple administrative duties for Cargo Services. What you'll do Tracks attendance and compliance Handles distribution of equipment and supplies Coordinates payroll Coordinates and maintains operation coverage and lost time Manages new hire and transfer boarding Performs a wide variety of office duties including: coordinating meeting arrangements typing, filing ensuring telephone coverage greeting and directing customers handling mail ordering and distributing office supplies reconciling P-card spending tracking anniversaries/birthdays arranging travel and hotel accommodations Provides assistance with preparation of management presentations and special projects as required Troubleshoots and escalates office technology issues, including telephone and copier machines Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc. Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events) Handles payroll processing in Workbrain for management and support staff Processes bereavement letters and coordinate local communications and response Manages employee parking, including permitting and assignments, as required Assists with timekeeping functions, data entry, data verification, reconciliations and filing Maintains employee files, as necessary Maintains Station meeting plans, including monthly emergency response Accesses and manages various periodic reports, including performance, audit, expense, employee engagement & recognition, etc. Updates required manuals Files and maintains all security related items Acts as backup for various payroll functions Manages records for OSHA, safety, etc. (301's, weekly and annual) Assists with budget preparation and reconciliation, including monthly closeout of landing fees Supports auditing activities as required All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Previous office/clerical experience Preferred Qualifications- Education & Prior Job Experience ​N/A Skills, Licenses & Certifications Knowledge of MS Office Products including Word, Excel, PowerPoint, etc. Knowledge of policies, procedures, and corporate structure Ability to prioritize work, be detail oriented and meet deadlines Ability to perform in a fast paced environment and handle multiple tasks simultaneously Ability to be self-motivated with strong organizational skills Ability to grasp concepts and functionality of specific software and programs What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.