Member Transactions Representative

Member Transactions Representative

The Member Services department of DMBA is hiring multiple Member Transactions Representatives to assist our participants with processing various transactions. The Member Services department administers various health and financial benefits to organizations of The Church of Jesus Christ of Latter-day Saints. We are committed to delivering exceptional service to all our valued customers including participants, providers, and employers.

Work Opportunity

We are looking for someone to process transactions within our Member Transactions team. This position will primarily be responsible to process Master Retirement Plan, 401(k) Plan, and Medical Plans enrollment transactions. The broad knowledge of benefits you will gain in this position affords many progression opportunities throughout the company. This position offers a hybrid work environment, providing those who qualify the flexibility to work remotely if desired. Team members are required to work at the Salt Lake City home office every Wednesday in addition to attending company meetings and events at various times throughout the year. During the 6-week training program, you will initially spend a minimum of two weeks working at our home office, followed by the remaining training period on a hybrid work schedule for those who desire and qualify.

We are looking for:

• Someone who is thorough, detailed, and understands the need to accomplish work timely and accurately.
• Someone who cares about the customer and has the ability to formulate creative solutions to pressing problems with a focus and dedication to serving our participants, employers and fellow associates.
• The ideal candidate is someone who has a positive attitude, values integrity and sets a positive example by working hard, being accountable and remaining confidential when trusted with sensitive information. Positive relationships and a sense of trust among those that they work alongside with is key to the success of our team and this candidate.

This position pays $21.83 an hour.

Skills/ Talents:

• Basic PC skills
• Excellent data entry skills on web-based applications
• A strong attention for detail
• Good oral communication skills
• Good interpersonal skills
• Ability to analyze and interpret processing problems
• Team player who is results oriented
• Ability to work alone and with others
• Ability to Multi-task when needed
• Ability to show integrity and remain confidential
• Initiative to meet and exceed work job duties of this position

Requirements:

• High School graduate or equivalent
• Highly professional in actions and communication
• Desire to make a positive difference in the company
• Commitment to doing your personal best
• Top performer in the current team or position

Preferred:

• Experience with Defined Benefit/Pension Plans
• Experience with Defined Contribution/401(k) Plans
• Experience working in a team environment
• Desire to work hard in the operational center of the company
• Love of helping and serving others

What We Offer:

• Competitive pay
• Rich medical, vision and dental benefits with low premiums (we are the #1 health plan in Utah!)
• Rich retirement planning; including 401(k) company match, life insurance, and full service Financial Planners onsite at no cost
• Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 11 paid holidays
• World class wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and onsite gym
• Tuition reimbursement
• Employee Assistance Program
• Career development through company sponsored programs and over 5000 on-demand online training courses through our learning management system

Estimated Salary:

$20 to $28 per hour based on qualifications.

Location: Salt Lake City, UT, USA
Type: Other
Company: Deseret Mutual Benefit Administrators