Executive Director, Ambulatory Services - University of Utah Health

Overview

University of Utah Health is seeking a new Executive Director of Ambulatory Services! The Executive Director, Ambulatory Services leads strategic direction for the University of Utah Health Community Clinics (UCC), and ambulatory clinics based at the University Hospital (clinic services in Area E). This position leads operational strategies, priorities and initiatives in collaboration with executive leadership, hospital based ambulatory clinics, ambulatory triad leadership, and other partnerships across the University of Utah health system. The Executive Director (ED) participates in strategic visioning, planning, leadership, project management (oversight) and financial objectives for key service functions. The ED provides insight into operational performance and makes recommendations for improving functionality and performance throughout community clinics. The ED will evaluate current and proposed operational systems and procedures by collecting and analyzing data from technology systems, operational practices, emerging industry trends, expansion opportunities, and financial objectives to improve business performance, process improvement and create a division of excellence. The ED serves as a catalyst within community clinics, moving the organization forward to support the financial, quality and patient centered goals. The ED provides input to strategic decisions that affect operational service lines and presents organizational reports to executives, School of Medicine Department Chairs and management for use in business objectives and goals. This position reports directly to the Chief Operations Officer (COO). This position has no responsibility for providing care to patients at this time. Qualified applicants must have completed:

• Master's degree in Hospital Administration, Business Administration or related field, or equivalency.
• Ten years of progressively more responsible experience in a health care setting or equivalency.

Corporate Overview

The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

Responsibilities

Job Specific Responsibilities and Accountabilities

Performs to required standards for job specific responsibilities and technical competencies.

Talent Management

Hiring, training, developing and communicating with staff.

Financial Management

Responsible for developing, monitoring and achieving budget goals. Manages labor and non-labor expenses to budget or flex budget. Manages revenue to budget to maximize potential revenue.

EPE/Service

Responsible for patient satisfaction scores within assigned area(s). Responsible for upholding PROMISE standards of direct reports and team members.

Quality

Responsible to achieve quality goals for assigned area(s). Manages and promotes continuous process improvements in assigned area(s).

Performance Management

Responsible to provide staff feedback on performance, including on-time appraisals and coaching. Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

Building Relationships

Forms positive relationships with staff, peers and senior leadership to support the mission, vision, values and performance standards of the organization. Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

Knowledge / Skills / Abilities

Ability to perform the essential functions of the job as outlined above. Demonstrated skills in leadership, management, financial planning, quality improvement and service delivery within the assigned area. Demonstrated human relation and effective communication skills.

Qualifications

Required

Master's degree in Hospital Administration, Business Administration or related field, or equivalency. Ten years of progressively more responsible experience in a health care setting or equivalency.

Address:
University of Utah Hospital
Salt Lake City, UT
USA

Industry:
Education

Posted date:
5 days ago