Medical Receptionist

Job Posting for Medical Receptionist at The Citadel Elizabeth City

NOW OFFERING DAILY PAY! We are pleased to offer a voluntary benefit for employees to access their pay on their own schedule. Work today, get paid today.

The Citadel Elizabeth City is a member of the Accordius Health family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!

At Accordius Health, we value our employees and provide a great working environment!

Position Description:

The Receptionist will provide general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate departments and employees, mail distribution, flow of correspondence, requisition of supplies when necessary, as well as additional clerical duties.

What you will do:

- Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
- Answer telephones or switchboard during scheduled shift.
- Ensure phone calls are redirected to appropriate employee or department.
- Transfer callers to appropriate voicemail when employee is unavailable.
- Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website, and other related information.
- Receive, sort and forward incoming mail.
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Assist in the ordering, receiving, stocking and distribution of office supplies.
- Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
- Other special projects and duties, as assigned.

What you need:

- High school diploma or GED required or equivalent related work experience.
- One (1) year as a medical receptionist including one (1) year customer service experience performing office/clerical duties.
- Excellent phone etiquette skills required.
- Effective verbal and written English communication skills.
- Demonstrated basic to intermediate skills in Microsoft Word, Excel, PowerPoint, and Outlook, Internet and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
- Customer service-oriented with the ability to work well under pressure. Approachable, flexible, and adaptable to change.
- All applicants must have COVID vaccinations.

If you are interested in this position, please apply via the company website.