Client Services Specialist
job description

Job Title: Client Services Specialist

Are you a customer-oriented professional with excellent problem-solving skills? If so, we have an exciting opportunity for you. We are seeking a dedicated Client Services Specialist, an integral role focused on enhancing customer experiences and maintaining our award-winning service standards.

Job Responsibilities:

As a Client Services Specialist, you will be the first point of contact for our clients, providing the exceptional service they have come to expect from us.

Duties will include:
- Responding to client inquiries efficiently and courteously
- Resolving complaints professionally to maintain customer satisfaction
- Coordinating with internal departments to address client needs
- Assisting clients with product knowledge and service applications
- Upholding company policies and procedures, and maintaining client confidentiality

Qualifications:

Qualified applicants will have a minimum of a Bachelor's Degree or equivalent work experience, preferably in Business, Finance, or a related field.

Skills required:
- Excellent communication and interpersonal skills
- Demonstrated ability to manage multiple priorities and deadlines
- High level of detail orientation
- Proficiency in MS Office Suite and CRM software

Experience in a customer-facing role or in the client services industry would be advantageous.

The successful candidate will be driven by the quest to help clients, a diligent problem-solver with a passion for people and exemplary customer service.

What We Offer:

We are committed to developing our employees and offer a dynamic work environment, competitive salary, and excellent benefits package, including health, dental and vision coverage, and retirement plans.

If you are seeking a challenging yet rewarding career in client services and wish to expand your skills with an industry leader, don’t hold back.

Keywords: Client Services, Customer Service, Problem Solving, Communication, Client Satisfaction, Teamwork, Deadline Management, CRM Software, Detail Oriented.

Take the leap and join our team when you apply today for the Client Services Specialist role. Be a pivotal part of our story, shaping the customer journey, and driving our mission of exceptional service forward.

Click on the 'Apply' button now! We look forward to receiving your application.