Partner Success Manager
job description

Job title: Partner Success Manager

Come join our dynamic team! We have an exciting opportunity for a customer-focused, organized individual to serve as a key role in the company as our Partner Success Manager. As a leading brand in our industry, we are committed to delivering the best possible service to our customers every day. Your primary functions will be to build and maintain relationships with our partners and ensure their success.

In this challenging role, you will serve as the main point of contact for our partners. You'll have the responsibility and the reward of ensuring both partner satisfaction and success. By driving strategic initiatives that meet their business goals, you will play a pivotal role in their continued growth and ours.

The ideal candidate is a proactive self-starter, armed with excellent communication skills and a natural ability to build strong relationships. A deep understanding of customer service and excellent problem-solving skills is paramount. If you have a track record of managing multiple stakeholders and fostering long-term relationships, you might be just the person we're looking for.

Responsibilities:

1. Manage the onboarding process for new partners and help existing partners drive their business growth.
2. Serve as the key point of contact and build long-term relationships with partners.
3. Assist our partners in the resolution of operational issues.
4. Regularly meet with partners to understand their needs and align our priorities accordingly.
5. Coordinate with internal teams to meet partner needs more effectively and swiftly.

Required Skills:

1. At least 3 years of experience in a similar role.
2. Strong communication and interpersonal skills.
3. Ability to manage multiple projects and stakeholders simultaneously.
4. Keen business acumen and problem-solving skills.
5. Proficient in CRM software.
6. Bachelor's degree or equivalent in Business Administration or related field.

We're seeking a driven individual brimming with initiative who thrives working in a fast-paced, collaborative environment. You will be a natural problem solver—in our challenging and fast-paced setting, you'll find plenty of opportunities to make a tangible impact on our business and our partners'.

If you're ready to contribute to a winning team and help influence our journey towards excellence, we'd love to hear from you. Explore this unique opportunity to grow professionally and personally in a supportive, resource-rich environment. We invite you to apply today to join our team! Together, we will create rewarding experiences and results that matter.

We can't wait for you to empower our partners' success and boost growth with us!